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1. Refunds:
1.1. General Refund Policy: Refunds will be issued according to the terms and conditions of the specific product or service you've purchased. Some services may be non-refundable, while others may allow partial or full refunds. Please review the cancellation and refund policy associated with your booking.
1.2. Processing Time: Refunds, when applicable, will be processed within 10 business days from the date of your cancellation or approved refund request. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.
1.3. No-Show or Missed Activities: Pulse Trips is not responsible for refunds on missed activities, transfers, or other components of your trip due to your failure to participate. Late arrivals or no-shows may result in forfeiture of the entire cost of your booking. Pulse Trips is NOT A TRAVEL AGENCY and is not responsible or liable for failure to adhere to the terms and conditions of your travel through your travel provider.
Contacting Us:
If you have questions about our return and refund policy, need assistance with a cancellation, or would like to request a refund, please reach out to our customer support team through the following methods:
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